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Shipping & Returns


Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. However, you MUST call 859-567-0130 and get an RMA number before returning any item. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within 2 to 3 weeks of giving your package to the return shipper and emailing Paris Supply the tracking information. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Again, you MUST get an RMA number before returning the item.

Shipping

We can ship to virtually any address in the USA and Canada.